LP MHE Training is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who we are

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LP MHE Training provides professional on-site forklift and MEWP operator training services for businesses across the UK.

Business address:
LP MHE Training
37 Wood End Road
Heanor
Derbyshire
DE75 7PP

Email: enquire@lpmhetraining.co.uk
Website: www.lpmhetraining.co.uk
Phone: 04725 362676

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2. Information we collect

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We may collect the following information when you contact us or use our services:

• Name

• Company name

• Email address

• Phone number

• Business address

• Training requirements

• Booking information

• Candidate details for certification

• Website usage data

We only collect information necessary to provide our services.

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3. How we use your information

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We use your data to:

• Respond to enquiries

• Provide quotations

• Arrange training bookings

• Deliver training services

• Issue certificates

• Maintain training records

• Meet legal and accreditation requirements

• Improve our services

We do not sell personal data to third parties.

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4. Legal basis for processing

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We process personal data under:

• Contractual obligation – to deliver training services

• Legal obligation – to maintain training records

• Legitimate interest – business communication

• Consent – website enquiries

                                                       

5. Data storage and security

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We securely store information using appropriate administrative and technical safeguards to prevent:

• Unauthorised access

• Data loss

• Misuse

• Disclosure

                                                         

6. Data retention

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Training records may be retained for up to 7 years in line with industry best practice and accreditation body guidance.

After this period records are securely deleted.

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7. Sharing information

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We may share data only when required with:

• Accreditation organisations (such as AITT where required)

• Certification bodies

• Regulatory authorities if legally required

We never sell your information.

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8. Your rights

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Under UK GDPR you have the right to:

• Access your data

• Correct inaccurate data

• Request deletion where possible

• Restrict processing

• Object to processing

• Request a copy of your data

To request this contact:

enquire@lpmhetraining.co.uk

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9. Cookies

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Our website uses cookies to improve functionality and analyse usage. See our Cookies Policy below.

 

​10. Changes to this policy

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We may update this policy periodically. The latest version will always appear on this page.

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11. Contact

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For privacy questions contact:

enquire@lpmhetraining.co.uk

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Cookies Policy What are cookies?

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Cookies are small text files stored on your device when you visit a website. They help websites function properly and improve user experience.

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How we use cookies

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We may use cookies to:

• Ensure website functionality

• Improve website performance

• Understand visitor behaviour

• Improve user experience

                                               

Types of cookies we may use

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Essential cookies
Necessary for website operation.

Functional cookies
Remember preferences and settings.

Analytical cookies
Help understand how visitors use the website.

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Managing cookies

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You can control cookies through your browser settings and delete them at any time.

By continuing to use our website you agree to our use of cookies.

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Terms and Conditions

Services

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LP MHE Training provides forklift, MHE and MEWP operator training delivered at customer premises.

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Customer responsibilities

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Customers must ensure:

• Safe training environment

• Suitable equipment available

• Equipment is properly maintained

• LOLER inspections are current where applicable

• PUWER compliance

• Candidates are fit for training

Training may be stopped if unsafe conditions are identified.

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Bookings

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Bookings are confirmed once agreed by email or written confirmation.

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Payments

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Payment terms will be agreed before training delivery.

LP MHE Training reserves the right to withhold certificates until payment is received.

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Cancellations

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Cancellation with less than 48 hours notice may result in a cancellation charge.

LP MHE Training may reschedule training due to:

• Unsafe conditions

• Equipment failure

• Illness

• Events outside our control

Certification

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Certificates are issued only to candidates meeting required standards.

Additional training may be recommended where necessary.

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Liability

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LP MHE Training accepts no responsibility for:

• Equipment faults

• Site safety issues outside instructor control

• Operator actions after training completion

                                                     

Governing law

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These terms are governed by the laws of England and Wales.

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Website Disclaimer

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The information on this website is provided for general information only.

LP MHE Training makes reasonable efforts to ensure accuracy but makes no guarantees regarding completeness or reliability.

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External links

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We are not responsible for the content of external websites linked from our website.

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Website availability

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We do not guarantee uninterrupted access to the website.

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Limitation of liability

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LP MHE Training will not be liable for any loss resulting from the use of this website.

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Training Booking Terms

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LP MHE Training reserves the right to refuse certification where standards are not met.

Customers must ensure candidates:

• Are medically fit

• Understand English sufficiently for safety instructions

• Wear appropriate PPE

Training ratios follow industry guidance.

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